Terms of engagement

Cited is a done-for-you AI visibility service: we build and run the engine that makes your company the name AI tools recommend to your buyers. Engagements run at the standard rate of $8,000/month (or your agreed tier), invoiced monthly, with no long-term contract — cancel anytime with 30 days’ notice.

We take on engagements at our discretion for companies that meet our fit criteria — including but not limited to B2B sales-led companies with average deal size of $5,000 or more and an existing marketing function. We reserve the right to decline any engagement without explanation.

Each engagement covers the core elements of our service — AI buyer prompt mapping, AI-citable website pages, competitor alternative pages, third-party signal building, founder authority content, and monthly visibility reporting. The specific scope is shared with you in writing when the engagement begins, set in line with what we believe will move your AI visibility fastest. The engagement does not include unlimited revisions, ad-hoc requests, or custom work outside the agreed scope.

As a Cited client, you agree to:

• Provide reasonable access to information we need about your business, positioning, and category
• Respond to our questions and reviews within 3 business days

We promise measurable AI visibility movement within 90 days of engagement start, measured against the baseline we set together at day zero. If we haven’t moved the measurable metrics we agreed at baseline by day 90, we keep working at no additional cost until we do, for up to 90 additional days.

“Measurable visibility” means appearance and prominence across the AI engines and search surfaces we agree to track at outset — not rankings, not commercial outcomes (which depend on factors outside our control, including your sales process).

We work with one company per direct competitive category at any given time. If a competitor in your category becomes a Cited client first, your category is closed to new engagements until that engagement ends.

Cited doesn’t work with any business or activity related to the following:

• Dating and escort services
• Pornography
• Weapons
• Cashback services
• Chemicals and related products
• Video-game arcades
• Trading in cryptocurrency
• Binary options or gambling
• Debt collection

If you operate in or alongside any of the above, we won’t be the right fit — and we’ll let you know early rather than late.

Both parties agree to keep confidential any non-public information shared during the engagement. Cited may reference your company name and high-level results in case studies and marketing materials only with your written consent.